Shipping

Information

Hello!

Your order is processed and will be sent 2-3 business days. The postal ID number will write to you after submitting.

PLEASE NOTE: I send the Painting within 2-4 business days because shipping any piece of art outside Russian Federation requires certain customs respect. The authenticity of Painting has to be is confirmed into Federal Agency of cultural heritage protection. I hope for your understanding.

The large Paintings on canvas are shipped un-stretched and rolled in a tube.

Delivery period is on the average of 2-4 weeks, it depends on the characteristics of a regional or national postal service.
It may also be a delay in the orders delivery due to circumstances beyond my control, for example, due to the congestion of post service at a certain season or before holidays.

International orders will ship via Post of Russia It can be tracked within Russia to the custom border here: //www.pochta.ru/tracking
Sometimes it can be tracked in your country but it’s not guaranteed.
I’m not responsible for the lost international order.
If you want – you can order service DHL, which will be much more expensive.

All international packages will be custom declare to reflect the purchased value. If your country has a limit what can be shipped in – you might have customs fees.

If you have not received your parcel within a specified period of 40 days, I guarantee 100% money back.

Refund Policy

If the goods haven’t justified your expectations we will return you money during 5-7 working days from the moment of goods return. Delivery for the return of the goods covered by the buyer.

Seller Information

My art workshop is located in Russia, city Saint-Petersburg.; Skype: faramina (communication in Russian). Email: myartwork@yandex.ru. I’ll be happy to answer you.

With best regards,
Natalia Zhdanova